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Feedback gevenThe food was terrible, the service was nonexistent, and the noodles were dry and flavorless. When I mentioned this to the staff, they suggested I pay extra for a spicy sauce. I wouldn't recommend this place to anyone. There are three other restaurants across the street that may be better options.
Great atmosphere, good service, tasty food!! I took my friend there on NYE, she loved the food and was very pleased.
I have been a loyal customer of this restaurant for the past 20 years and have always enjoyed the excellent service from the waitstaff and delicious food. However, during my recent visit on Sunday with my 2-year-old child, I experienced discomfort like never before. Despite the fact that children can be messy, especially toddlers, the waitress gave my child judgmental looks as if he was repulsive. Although the mess was contained to the high chair and I cleaned up after my child, the waitress rushed me through my meal by repeatedly asking if I was finished and eventually presenting the bill before I had finished eating. I was shocked by the rudeness displayed by someone in the service industry. Waitstaff are supposed to be accepting and accommodating towards children, even when they make a mess. I have previously brought my child to this restaurant when this particular waitress was not working, and the staff were always understanding and loving towards my child. This incident was unexpected, as the staff at Noodle City are typically caring and kind. While this waitress has been friendly to me and my partner on previous visits, her behavior towards my child was disrespectful and disappointing.
I was served the incorrect order at this restaurant, and when I brought it to the waitress's attention, she jokingly told me it was a new Chinese recipe. I had ordered a spicy dish, but instead received a sweet dish filled with pineapple. Though they eventually acknowledged the mistake and offered to replace it, everyone had already finished their meals.
I moved out of Harrow a couple of years ago but we HAVE to visit noodle City every time we visit. My partner loves it as much as me now. The staff are lovely, the food is great, they have good deals on and the prices are very reasonable anyway.