Fish Face - Hartlepool

Sixteen of us prebooked a table to dine at the restaurant on December 27th, and the table was already set up for us upon arrival. The staff were incredibly friendly and provided table service due to our large group. The food was freshly cooked and cooked perfectly. I highly recommend dining in at this restaurant or getting takeout from here.

The Sole at this restaurant is absolutely delicious and just melts in your mouth. The fish here is always consistently good, but it's disappointing that they don't offer zero-alcohol beer like their competitors do. It's a shame because sales of zero-alcohol beer are on the rise, as many customers are looking for it. It would be great to see them support the "don't drink and drive" initiative. Unfortunately, we'll have to go elsewhere more often until they make that change.

We stopped by this restaurant while passing through and were pleasantly surprised. The service was fantastic, the staff were friendly, and the food was delicious. Highly recommended.

Fish Face is our favourite local chippy but today has certainly changed that. Understandable we came 40minutes before closing but we were made to feel rushed as staff stood and hung around our table, as well as cleaning the floors with what must have been a full bottle of bleach. I understand end of day in restaurant having worked in food and retail however to do so while customers are still eating is not okay, especially since there was a toddler present who was distressed at the smell. The staff had binned our order and so our food arrived 5 minutes before closing, I only know this as staff were speaking out in the open front of house area that our order hadn’t gone through. To make it worse we were overcharged significantly by £7, which is a lot considering. This used to be our favourite place and I’m sad that we will no longer be able to come for our usual chippy tea due to the disgraceful and unprofessional behaviour in the restaurant today.

Updated review.. prices much increased since last visit and portion sizes also reduced, I think its what's called geed-flation and shrink-flation. Dont mind either as long as not excessive but NOT BOTH!!!