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Feedback gevenWhen placing your order, be sure to clearly explain to the staff if you want anything different from the way the dish typically comes.
I visited the drive-thru and noticed there were only three cars ahead of me, yet it took five minutes to place my order. I ordered three items, including one that came with a promotional code, which I provided at the time of ordering. However, when I got to the payment window, the staff hadn't applied the discount. I had also ordered a plain biscuit but was charged for a chicken biscuit instead. I had to pull up to the front window and wait for a refund. Additionally, I ordered a plain biscuit with two hashbrowns, and it took about 15 minutes to receive my meal. The service was slow, and my order was incorrect. This isn't the first time I've experienced issues with my order at this McDonald's in the last month; I've had to wait for a refund before. Just a few months ago, I never encountered any problems here. I'm very disappointed.
I don't dine here frequently, but whenever I do, the food is consistently fresh, and the service is quick. The place looks much cleaner and nicer since the renovation!
They had 11 employees behind the counter and I used to work McDonald's and I had four including myself four people behind the counter and we still got food out the window and it out in the lobby faster than they could even think about getting it out Isit there for 25 minutes waiting on my food and then the s cold but I didn't want to go back up there and wait another 25minutes for four McDoubles and all the managers they were just heading out chit-chatting we didn't care have a tear in the worldabout the customers I would write this place probably .5
They need to get better at making sure you actually get what you order and also that it ain't just threw together. My Big Mac was to where I had to fix it to even pick it up to eat
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