Harvester The Haver Arms - Haverhill

I had the most embarrassing experience during my visit to the Haverarms. Upon arrival, we were greeted by a foreign lady who informed us that the restaurant was closed due to its sale the day before, which happened to be the same day I booked the table. Prior to this, I had reached out to the Harvester head office to inquire why I couldn't get through to the Haverarms and was told they were experiencing issues with their phone lines. I eventually made my reservation online through your booking agency. Once I returned home, I contacted Harvester's complaints department, and they promised to look into the matter and get back to me. As I expected, they did not have the courtesy to follow up. Sincerely, [Your Name].

My experience at the Harvester restaurant was incredibly embarrassing. Upon arrival, we were greeted by a foreign lady who informed us that the restaurant was closed because it had been sold the day before—on the very day I had made my reservation. Before arriving, I had called the Harvester office to inquire about why I couldn't reach them by phone. They explained that they were experiencing issues with their lines and assured me that my booking was successfully made through their online reservation system. After returning home, I contacted the complaints department at Harvester, and they promised to investigate the issue and get back to me. However, it seems they did not take it seriously. Overall, it was a frustrating experience.