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Feedback gevenMy grandson plays baseball for Fort Hays, and we visited for breakfast. The food was outstanding, and the service was excellent! We will definitely be back.
I stopped by for a late breakfast and was very pleased with my experience. I ordered the biscuit platter with gravy, while my wife chose the BLT. We left as very happy customers. The service was excellent!
The worst service I have ever had the waitress look like she was on 4 day bender very rude to more than 1 customer we all sat and looked at each another ask if she was saying that to all people in her
Great food, fast service, and many smiling faces. Found our new breakfast spot while we are in town.
9/30/23, my food was brought out luke warm. My chicken fried steak tasted like it was microwaved, hash browns were not fresh, eggs were ok. The worst part was my wife’s meal, which was also subpar, came out 8 minutes after mine. Objectively, her bacon was very good.I asked our waitress for a discounted meal for my wife and was told the manager/owner refused. I asked to speak with the manager, who proceeded to charge out of the kitchen, came to our table and proceeded to chew me out for bringing the issue to her attention. I asked her, “are you mad at me?” She said “yes, it’s not my fault, it’s your waitresses fault.” I asked her, “this is your business, correct?” She then said, “pay your bill and leave!” I’ve never heard a manager/owner throw an employee under a bus and be so disrespectful to a customer. A very simple apology or 10% discount would have been appropriate, which she was unwilling to provide. Needless to say 9th Street Diner lost two repeat customers, today.
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