Burger King - Hazelwood

Placed an app order on 4/15/2022 staff was very friendly and attentive, when I told them I was waiting outside because I had kids in the car that brought my order out to me! Order was hot and fresh thank you burger king

Seriously! Shame on this location! Grand opening was great but have been back several times since and least to say the quality has been horrible! Cold burgers and my granddaughter usually loves the chicken fries but got them home which was only 3 blocks away and they were hard as a rock and completely dried out! Wouldn't even feed them to my dog! Sorry but if this continues I will no longer be a customer at this location! I do have to say one more thing. The customer service was great. Very fast and friendly so I thank you for that.

They jacked up my order and then served me cold burgers that were put together very sloppily.

Arrived to pick up a mobile order, restaurant was locked. Went to drive thru, and by the time I got to the window they'd forgotten about me. Wa s told to pull forward and they'd bring my order out. Five minutes later I left empty handed as they'd not brought it to me and I couldn't afford to be any later for work. After previous problems I really shouldn't've given them another chance.

I only go to this location in the morning, food is good, but the guy that is the manager will ask me for my order and then tell me to hold on a sec which is annoying, just ask me when you're ready. Also more than half the times I'm there, I am told to pull up and they'll bring my food out. It's never more than a croissant or two w/hash browns. Food is good, service could definitely better.