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Feedback gevenI arrived at 8:55 to pick up my pizza that I scheduled for pick up at 9:00. I was greeted by a bartender, and let them know I had a pick up order, and they said it would be right out. after 20 minutes waiting there. I finally got my pizza and it was poorly made and not cooked thoroughly.
I went there to watch the Bucs game that wasn't playing locally, and even though they have many TVs, they only had the game on one TV the smallest TV in the place. When I asked if them to put on a bigger screen, they refused, even though there was another large party there that wanted to see the same game. When I asked for the manager, apparently that person wasn't on duty and the only manager was barmaid person serving the bar, who made me wait when I was standing at the bar for 10 minutes to get service. She refused my request stating that the TVs were pre-programmed for what game or horse race or golf tournament that was playing. I have never been to a sports bar that refused a request for a game to be put on. Also, they had an outdoor patio but no TVs on it. Back home all our sports bars have TVs on their outdoor patios. I was very disappointed because I paid for an Uber to go to a Sports Bar just to watch the Bucs game.
The young lady that waited on us was nice. The beer cheese is good. I ordered a spicy margarita and it did not come with the tajin rim. I told the girl that brought the drink immediately. Nothing happened. Our waitress came back never after 15 mins and explained the error to her. She said the other waitress told her she took care of it. She then brought me a new glass with the tajin and I dumped my drink into that glass. My wife ordered the strawberry, grilled chicken salad. The spinach and kale salad as described on the menu was nothing but iceberg lettuce. The waitress removed the salad and gave us a 10% discount. My fish sandwich was good my fries were ok. Overall not a great experience and we will not be back.
Had the tri-tip steak salads togo,we both thought they were great
I constantly get carry out from the Hebron location. I’m a K-9 handler for a bomb dog. So we work pretty much across the street. In the 3 years of getting carry out they have never messed up my order. It has always been fresh and hot and precise. Unheard of these days. Keep up the great work. You have a customer for life.
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