Jack In The Box - Hempstead

If I could give them no stars I would. I went there yesterday to get a salad and I found a hair in my salad. I took it back and told them and they didn 't even look in the salad, the hair was sitting right on top. The drive thru attendant called another lady over and told her and she came to the window and asked, yes? as if asking me what do I want. Which I thought wasn 't right because she had just been informed by the drive thru attendant. I proceeded to tell her that there is hair in my salad I just bought and she said, ok as if what is she supposed to do about it. I proceeded to tell her. I want my money back for that salad and she said, I can 't give you your money back and I said yes you can. I do not want anything else from here to replace it. I don 't want to eat here again. You will need to give me my money back. She went and brought another lady to the front and that lady gave me my money back. If I wouldn 't have pushed the issue I know they wouldn 't have done anything and left me thinking there wasn 't anything that could be done to resolve the issue.

They were very inviting, and genuine!!!! That's very important to me, so let me say that the staff attended to everyone with stealth quickness and respect!Kid-friendliness: Very friendly to everyone, great staff!Wheelchair accessibility: Yes !

I waited 5 minutes at the drive through speaker, nothing so i pulled up and there was a dude right there, he pretends to not see me, takes of his headset and walks away, so i go back around wait again and

RACIST!!!! Racism in 2024 is surprising. Me and my wife stopped to get some food on our way to Austin on 02/22/24 at 10:20 pm and the staff was not responding to us. We waited and called for someone to serve us on the drive thru but they were not responding. We drove to the window and asked what was wrong and they said they were closed. There were two cars behind us in the line which they responded to and served. We drove back to the window to question this treatment and the angry man (he wears glasses and was on the window} started cussing at us. F word and N word. You need to hire professionals and do better as a community

Worst jack in the Box ever.. U pull up and they literally wont take your order...why have your open sign on then...