Comfort Inn Suites - Henderson

Beware we found Pennywise's hidey hole. We pulled up to park and we found a floating red balloon, it was dark it looked creepy, water running under there and that balloon!! FYI the balloon mysteriously disappeared in the morning. But like always I digress. Check in process was a breeze. Room was very spacious. Came with microwave and fridge which didn't keep our waters too cold but at least it didn't spoil our leftover food, so that was good because we had alot of leftovers! The beds were a little bit hard but somehow we were still able to fall asleep fine, I don't know go figure. The restroom has no ventilation soo if it gets hot in there start praying and get out fast! Just saying. They did mention that they had continental breakfast but we had other plans like always and leftovers so we didn't have a chance to check that out. Overall a good stay,

This place is a 2 star at best. With the exception of the waffles, the hot breakfast was lacking and uninviting. The bacon and eggs looked like they were microwaved. We stayed here as a family for our reunion. Never again. We felt okay because the comfort inn in OKC, Oklahoma was great. Here in Henderson We have several queen suites that had 2 queen beds and a sofa bed. The sofa beds looked like they were donated from the Salvation Army. My Grandkids wouldn't sleep on them. I shall take pics to prove my point and post before we leave. The best part of the hotel is the pool area.

DO NOT STAY HERE Horrible, Horrible customer service! They Denied the room to our (4 18 year olds) who were there for a Country concert! Choice.com and Bookings.com both say 18 and up Age on their websites for this hotel is ok, when we booked the room! Look it up! They didn 't Honor this! They said, it 's not our policy! When our kids Drove 5.5 hours from home to get there the front desk wouldn 't give them their room, even when front desk was shown what it says on booking websites that they all say, 18 and up is OK. No reason for this 21 year old restriction! There 's No casino in this hotel. Basically, told our kids to go sleep in the car while our kids were crying and scared! THEY DIDNT CARE AT ALL! All of Vegas was booked solid. We asked to talk to a manager! The front desk person said No! We don 't have a manager after hours, nor do we have a Phone It gets worse!!! So, they said they needed an Adult to sign them in. The kids had a mom they 're at a concert that gets out at 11:30pm and will come to hotel. kids were told we needed to go on Booking.com and edit the name on the booking to the parents ' name. (We did). The parent got there after the concert at 12:30am and the hotel once again said SORRY NO!!! We can 't see reservations from the night before! No one said the parent had to be there before midnight! So, no you can 't have the room!! They told them sorry we can 't help you. So basically, they STOLE OUR MONEY! AND GAVE THE ROOM TO SOMEONE ELSE! THERE WAS AN EMPTY ROOM! OURS! THEY WOULDNT EVEN TRY AT ALL TO WORK THIS OUT! THEY WERE VERY RUDE! OUR kids had to go to a hotel way out of town by Lake Mead!!!!! Worst hotel service we have ever delt with. They didn 't even try to help! They should have given them a room and the hotel should fix the issues with booking agents! When booking who goes to the hotel 's actual website? No one does when using booking agents!

Stayed 3 nights for Thanksgiving and weekend. Everything was great! Hotel was clean and had friendly staff. Breakfast was good daily with waffles, bagels, muffins, eggs, sausage, bacon, oatmeal, cereal. Only downside was breakfast served from 6:30 am-9:30 am only. They cleaned and removed all food at exactly 9:30 am even though hot food still left and people eating. Should be open till 10:30 am at least to allow guests to sleep a little longer. Other than that, I highly recommend and would stay again. Thanks to all staff that worked this holiday and weekend, everyone was great. I never write reviews but had to this time.

They fabricate stories about having dogs in the hotel rooms, refuse to admit to their lies.