Subway - Hendersonville

I ordered online and it took 3 fast and furious movies to arrive!!!

I had a disappointing experience at this restaurant. The manager was quite rude and got into an argument with me over using a coupon for a sandwich that I typically use. Today, however, they informed me that they couldn't accept the $5.99 footlong coupon for their club sandwiches, claiming the prices were too high for it to apply, even though the sandwich wasn't excluded from the coupon. When I asked for information on how to report this issue, she was unhelpful and said that the corporate number and website would be on the receipt, but it wasn't. Overall, I was very dissatisfied with the service I received today and I won’t be returning.

I ordered a salad, and the delivery was excellent. However, there were a few items missing from the salad.

My goodness I had to repeat what I wanted 10 times... I don 't know if it is the language barrier or the fact that he has an air pod in his ear playing something but Lord have mercy! I don 't understand what is so hard about a bacon only sandwich. And then everytime I would try to conversate with him he kept say huh? What? Either you can 't hear my loud voice or you have music playing in your ears.... and then when he starts to ring up my purchase he starts talking in a different language and there is no one around so he was clearly on the phone the entire time I was placing my order... I finally made a comment can you not hear me? ... you can 't hear people if you have Bluetooth in your ear!! Where is the customer service??? Where is the professionalism??? I will not go through that mess again.. location in Goodlettsville on long hollow by the Kroger is the best location I 've been too.. with as many locations there are in my city I have to travel to the city next door to get a good sandwich and good customer service! That 's absolutely ridiculous!!

Very poor customer service. Placed an order on the app at 11:15 to be ready at 11:30. Walked in at 11:26 and the employee argued with me about not having my order in her system. Then finds my order and says I placed it a long time ago and someone else took my sandwich. The app still showed the order as being prepared. The only remedy the employee came up with was to dispute with my credit card company.I won't be returning to this location.