Cook Out - Henrico

I got the tray which is 6.49 I believe on the menu. When I was told the total I was surprised. When I get to the window to pay, I politely as did the price go up because I know what I am used to paying and the girl very rudely goes yes, have a good night and shoves the drink at me. If indeed the price changed, it should be changed on the menu. The girl at the window need to learn how to talk to people. I 've never paid over 8.00 for the same meal I always get.

Got two cook out trays and one had a hair and the other had someone?s belly ring ball fell in my food by far the worst cookout around i don?t even see how that happens

I had the crispy chicken,fries and coleslaw and drinks.add extra fries all for less $8. They are cheap compared to other fast food places,and food are tasty. Good customer service.

I don't know who trained the staff who take orders, but they are super short and rude. I realize that this fast food, but they make the whole experience feel like you're in a factory line.

I used to go here a lot, but the workers have become extremely rude. With how busy they are, it's understandable that they mess up orders, and even then, the people working here used to be much kinder. I'd rather go to the Cookouts that are further away because the quality of service is a lot better.