Baskin-robbins - Herndon

I have nothing but excellent things to say about this place, especially when it comes to their cake decoration, lien. I have 5 children and never have to think twice about where I go to get a delicious cake that is also decorated to fit perfectly to the party theme. not only is lien sweet and patient with me, but she is also talented, creatiw and fast! She works with me on the phone to take one of the web pages cake designs and make it myself to lead me away. she makes big suggestions and I totally trust that all the decisions she makes will match my vision! she is really a great team at the location br franklin farms! thank you!

There's one thing I've noticed about Baskin Robbins online and that's the pink straws their cups have, which I find cute. Problem is, a lot of their locations have merged with Dunkin Donuts, changing to their orange straws.Knowing this, I visited this particular Baskin Robbins to get one of these cups for my collection. The woman inside was nice, and along with my milkshake and pink straw, I even got one of the long spoons by request!Though I've spent over half of this review talking about the “cute straw”, I'll say, my vanilla milkshake was good! Even five hours after buying the milkshake, it still tastes good.In conclusion, if you want a good milkshake, a cute-looking straw, or even other things like I've cream, I recommend Baskin Robbins locations like this that aren't merged! (Please, never merge with Dunkin', and I might return eventually.

Great service and ice cream! I will definitely be coming again.

The cake is very delicious, the cake design is very nice. service staff very friendly. especially the baker likes her very much. I ordered the cake in a very short time, but she helped me make a nice cake for my mother birthday.

I haven't been here in so many years. I used to order an ice cream cake here for my dog's birthday. She never ate the ice cream in the cake. After several years, I stopped ordering her a cake and instead I would take her in a vacation, whuch she definitely prefers over an ice cream cake. She just turned 10; time flies. I drive by this shopping center almost everyday, and this evening, I got a BR calling ?. I prefer ice cream at creameries where the ice cream is made with milk from free roam, pasture raised, happy cows. I ran out of those ice cream and didn't see any that I wanted at Whole Food. Anyway the young lady working tonight was so polite, patient, and helpful. She pointed out the prepackaged containers $6.49, and mentioned that they are cheaper than the freshly packed, $8.69. She also offered sampling, if I wanted to try somthing.I picked up a container of prepacked mint chip and freshly packed triple mango. The triple mango was delicious; I had a sample. The mango aroma was great and the ice cream was smooth and wasn't overly sweet. It was perfect. I need to come here more often for ice cream instead of going to the grocery store. I saw my favorite cherry jubilee, which is what I almost always get, and wanted the rum raisin, too... next time. She was such a great employee that I gave her a nice tip.