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Feedback gevenStayed a Hotel Hershey for two nights. We loved visiting Hershey Park, but I wish we had set aside more time to enjoy the hotel! The dining was teriffic and varied, the grounds were gorgeous and sophisticated, and there was so much to do. Next time we're spending a day at the hotel to go hiking and visit the Gardens and the Story Museum.
I had never been to the Hotel Hershey or Hershey Park before and after this recent stay I am sorry that I had not. The Hotel Hershey is an upscale hotel that does not disappoint. Everything about the hotel was immaculate. The service, food, shops, grounds, gardens, etc. were beyond expectations. As expected, Hershey park was crowded...Saturday in the summer...but the wave pool and lazy river were disgusting and overcrowded. No fault of the park, the people were disgusting...leaving trash everywhere, no respect for others...I have had a better water park experience in a third world country. Once the water park was quickly experienced and we returned to the main park our experience improved. There were lines and next time I will purchase fast pass (did not know it existed until arriving) but everyone had a great time. If you are a roller coaster fan then you will not be disappointed. We are planning a return trip for Halloween.
Very disappointed in the Hershey Hotel. The room was dated and the carpet felt damp in areas. The pool closed at 4 on a dreary day when there were many families there who were trying to entertain their toddlers. Not everyone is in Hershey to go to the park, so when you pay that much money for a resort experience, all parts of the facility should bend over backwards to accommodate people no matter what kind of weather.
Beautiful hotel. Very well kept grounds. Staff was extremely pleasant and knowledgeable. Spa was gorgeous and relaxing. My boys (14, 15 and 16) absolutely loved it. We had an inter connecting room. We/they loved the freedom of roaming the hotel and grounds with zero worry of not being safe. Many activities to choose from. We especially loved the pools. We reserved a cabana, which was worth it. However, it would be nice to have wait staff tend the cabanas with food and drink. The staff deliver but do not take your order. You have to go to food window, wait online to place an order. For the money being spent, we should not have to wait on line. Nonetheless, we had a wonderful time. Our room was a king sized bed with an interconnecting 2 Queen room. Our room A/C did not work well but the queen room did. I was told during booking that air conditioning/rooms are newer in the west tower. We had requested that area but was not accommodated. Food: breakfast at Cingular was ok. Harvest for dinner was ok. Trevi for dinner was ok. Room service food was just ok. Poolside food was pretty good. Iberian lounge was awesome. Great vibe and drinks. Next time we will drive 5 min into downtown for breakfast/dinner options. During your stay, you should definitely take advantage of Hershey Gardens across the street it was beautiful, especially in summer when in full bloom. Overall, we had a great stay. Our kids loved it. We will definitely return!!
Wow! I am from PA and have been to Hershey for so many sporting events and concerts etc. I have never ventured to the hill to stay at the Hershey Hotel. What a beautiful experience! The flowers all over outside and well maintained grounds are the first upscale experience I encountered. The lobby changes the flowers everyday. There’s staff everywhere cleaning, asking if you need help, and overall helpful and polite! There is so much to do here for kids and adults. I didn’t come with children but wow, I wish I had brought them years ago to experience the daily activities and pools. Don’t have children? Well just go to the side pool that is reserved for adults while children play in main pool. The spa is absolutely a must if you are into massages: the robes alone and attention to detail was outstanding. 3 hiking trails right out the front door were relaxing while the husbands golfed. The food and drinks at Harvest were wonderful! The flower garden and butterfly conservatory was peaceful. And if that’s not enough, you get a full sized candy bar as you check in (one for each guest) and there are candy kiss bowls literally everywhere. I would go back in a heartbeat! Thank you, Dyan