Starbucks - Hialeah

It is chipotle, for a burrito burrito bowl with huh, bark meat, pork or tofu it is pretty good. in the last 20 years has not changed much.

I usually don’t write reviews but this needs to be said. I was about to enter starbucks with my 6yo niece and i saw a barista get out of his white honda accord after hotboxing it. He also proceeded to take a hit after exiting his car, which my niece saw (it smelled like w**d too). I considered not going in but we ended up going and the same barista took our order in the register. He looked high (blood shot eyes) and was very lethargic, asking to confirm our order multiple times. I asked another barista and they told me that his name is Gio. He has short hair, and wears glasses. I’m not against people smoking, but you shouldn’t have employees under the influence at work or let alone smoke outside the job where everyone can see it, especially children.

Let me start by saying this place is 20 minutes from me. I only went to this location because it was the only Starbucks open at a late hour with a drive thru. I will absolutely be coming to this location moving forward for one simple reason. CUSTOMER SERVICE. I didn't catch his name, but whoever was handling the drive thru tonight was an absolute gem. He was incredibly nice and made our drinks flawlessly. 10/10

This Starbucks drive thru is the absolute worst I've ever experienced. Always expect atleast a 20 minute wait even if there is only 1 car in front of you. Not sure if it's a staffing issue or just poor time management. This time was over 20 minutes before i had to leave the line and go to work. Time wasted.

Ian Gascon is one of the worst managers you will meet. Absolutely disgraceful.