Pilot Travel Center - Higginsville

The place was decent. Seems like it kind of the needs more staff members. My only issue was the coffee and teacup lids were seemingly really dirty which is concerning. Hopefully this gets rectified immediately

Pilot itself was nice and clean. Good parking friendly people. I was sad my shower head was broken and I understand water pressure varies by area but being about to adjust the shower head is helpful. Showers are nice size and layout though.

A nice travel center, clean and well kept. Large selection. Waited in line for a bit to check out but that was it.

The two boys sat in the backroom of Subway this morning were most upset that I disturbed their fun in the back while the front was unattended. I greetedone when he emerged with a friendly good morning only to be ignored. One lost customer, they were bothgrubby looking anyway.

Subway staff are very rude, waited 10 minutes before coming to take order knowing I was there bc they saw me walk up and disregarded me. Asked for a meatball sub was rudely told they didn't have meatballs and if wanted them to go to another storedown the road. Told the young lady I would be speaking to the building manager and she informed me she WAS the restaurantmanager. I found the building manager.