Arby's - High Point

My man at the window today, I can just tell he was going through it. The black car in front of us clearly had some issue cause he sped around the other side of the building. But my guy at the window did not let that mess him up. He was nice to us, laughed at my bosses bad jokes and gave us our food with a smile. Y'all start taking care of folks man. The times are harder out here then ever. I wish I would've asked his name but just really everyone there today was on it with what they had to work with. Y'all hang in there. I see you.

I purchased fish sandwich n a drink, fries etc. Milk shake was good, fires were good too. The sandwich was okay, it was not the way they advertise. It worked for time being.... service was good.

I love Arby's food when fast food is on the bill. I've always been impressed with Arby's ability to provide customers a good experience with consistency across every location I've been to. The S. Main High Point location provides great food and customer service when most if not all other fast food stores in the area fail miserably. I never use drive thru services at any restaurant so can't provide any information about that area's speed or accuracy when referring to getting in the bag what is ordered at the speaker. I can testify to the cleanliness, speed, friendliness and accuracy of my experience when I dine inside this location. The 5 stars I gave is my personal opinion and assessment regarding each of these very important areas that make eating out worthwhile.

This Arby's location is by far the worst fast food experience I have ever had. When we pulled into the drive-thru, we were met by a rude and impatient employee who seemed annoyed that we had chosen to order from the restaurant. After finally paying at the window, we were asked to pull forward and wait for our food. Despite waiting for about 8 minutes, we received only half of our order. After going back inside, we encountered further difficulty with the employees in getting the rest of our order. Even after receiving the correct items, the food was not even good. Overall, it was a complete waste of time and money. I would recommend going elsewhere as this place is not worth it.

I ordered food delivery through DoorDash and I am extremely disappointed. The door dasher informed us that the staff was rude. The food arrived cold as if it had been sitting for a while. Half of my drink was missing from the cup and all the ice had melted. The cheese sauce on the side was hard. The sandwich was disappointing with only two pieces of roast beef, barely any lettuce (which was wilted and slimy), and a large onion in the middle. The fries were soggy and tasted old. My boyfriend's burger was missing from the bag and he received two sliders instead, which were squished into a small container. DoorDash refunded us for the missing burger, but overall, this experience was absolutely terrible. We understand that people have bad nights, but this was truly outrageous.