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Feedback gevenWe stopped by this place for a few drinks during a stay in Dornoch. The reception was warm and friendly and we enjoyed some good craic during the evening
Arrived on time for pre booked table, seated on a couch for 10 minutes and told table is being cleaned and prepared, table we were sat at I had passed on the way to the toilet and at no point was being attended too, sat in corner of restaurant near bar/toilet, waited nearly half an hour while several staff members passed, never offered drinks, not acknowledged by anyone, left without ordering. Will not return.
Service was fabulous food was excellent toilets were spotless. Very dog friendly our wee pooch even got a bowl of water and a couple of gravy bone treats! All meals were lovely 1 x Steak Pie, 1 x Scampi, 1 x Ploughmans, and 1 x Pizza.
Went to the third entrance that was supposedly for visitors, to watch the Scotland-England Euro 2020 match, but have never felt a more hostile vibe to outsiders in 5 years in the UK. After being ignored for a few minutes we left.
We went to the Couch House several times for a drink the young guy Majic was very welcoming friendly. We felt very Covid safe as there was enough room between tables , table service sanitizer but decided not to visit on the busier nights in case this was different. We had a meal one night in the restaurant. We waited over an hour for our meal had to ask the waitress what was happening , she told me it would be 3 minutes , 15 minutes later it arrived. I had a burger which was fine , my friend had steak which he enjoyed my other friend had fish which was edible but a bit overcooked. I highlighted the extensive waiting time to the girl in charge when she collected the plates said ,very pleasantly, that I think that she should have updated us on the extensive waiting time instead of just leaving us sitting there , I know they were busy but a wee update would have been appropriate. She was very polite although I'm sure she got my point , maybe she did. My friend said about her fish she said she would have replaced it but we certainly were not going to wait further , she deducted the fish from our bill although we never asked her too but we appreciated this gesture thanked her.