Cava - HINGHAM

For the high prices of the food, one would expect a decent portion size. The plates are served like they're meant for toddlers. If you ask for a reasonable amount, they might even try to charge you double. When I'm paying nearly $20 for a dish, I expect it to be well-filled.

Without a doubt, this was one of the best first-time experiences I’ve had at a restaurant. Kevin was incredibly helpful, attentive, and fun. He turned what had been a long and stressful day for me into a much more enjoyable one! Genuine customer service is hard to come by these days, so thank you, Kevin! Food: 5/5

The service is cafeteria-style, offering exceptional ingredients served in bowls or wraps. There is a wide variety of fresh options available, including multiple types of greens, rice, and proteins, with plenty of vegan and vegetarian choices. I highly recommend the garlic dressing, pickled red onions, roasted vegetables, and red pepper hummus. The prices are reasonable; however, the tables can be left uncleared during busy times.

Food was pretty standard for this kind of set up. Workers were terribly rude. Additionally, the tables were sticky and the whole ambiance of the restaurant was too loud. Probably better if I just stuck to carry out with how unfriendly the workers are. Really made it seem like I was bothering them and the conversations they were having with coworkers.

I ordered delivery from here online and when I opened the bag, the entire order was wrong. No reciept or anything inside either. And when I tried to call the restaurant...nobody answered the phone! So that left me with one choice, to go directly to the restaurant and show them in person that the order was wrong and hopefully get a refund and/or the food I asked for.When I got there, I must have stood there at the counter, bag in hand, waiting for help for at least 10 minutes before any staff member even acknowledged me. I will give them credit, it was a busy time of day, but they didn 't have to completely ignore me. As I stood there waiting, I happened to notice the conditions of the kitchen and the lack of care when it came to food handling on the line. Very little was done to prevent cross-contamination between ingredients and, in fact, the contents of the containers on the line were spilling into one another (which explained some of the unwanted ingredients that ended up in my bowl... The staff reached into the containers with dirty gloves to grab handfuls of toppings from the line and did not change them between customers. Highly unsanitary. Completely lost my appetite and no longer wanted to get a meal, only a refund!So after I finally got the attention of a staff member, he referred me to his manager, to whom I explained my issue. And he told me and I quote: Sorry, we can 't refund your card today, you 'll have to call DoorDash and wait 7 to 10 days to get it. And then he offered me food, which I would have to PAY for out of pocket, and under the condition that I would have to wait 40 Minutes for them to make rice because they ran out. I no longer wanted to eat, much less eat THERE, so I told him no thanks Even if I did still want to eat there, there was no way I was going to wait 40 minutes for it. I got the guy 's card and walked out. The manager was polite enough, but clearly ineffective at his job, judging by the way things were operating in the restauarant. He needs to learn how to put things in order so mistakes like this do not happen and he needs to train his staff on better food safety.I am never coming back here, whether I order online or not. I am disgusted by the lack of care put into the preparation of the food and the lame solutions provided by the management team and DoorDash.