Dunkin' - Hollywood

The absolute worst service I've ever received. We had to wait a half hour for two breakfast sandwiches which we never got because we just left. The person who took the order didn't say a single word to us. She just looked at us and waited for us to tell her the order and then nodded at the credit card machine. We ended up leaving without our order because there were three parties ahead of us in line after waiting a half hour. This store needs a serious evaluation by management.

Super slow drive thru. Me and another car had to pull off. They Could also be friendlier at the order box wouldn?t hurt

For all the hype, I think Dunkin Donuts could be more creative with their Donut offerings. All donuts taste like a variation of fried flour and sugar.. I wish there was more customization and gourmetness about it... But... Then again, I shouldn't have high hope when I basically paid $6.99 for 6.

Worst Dunkin I?ve been to. Zero customer service. We walked over here in the sun about a half hour walk to get coffee for a family of 5. They had a sign on the inside drive through only so we proceeded to wait in the sun without a car in the drive through and nobody answered when it was our turn. We walked to the front window and we were turned away because we didn?t have a car but the gentleman said he could take the order if we came inside so at this point we did. The manager Amber came to the front and was rude, rolling her eyes and said she then couldn?t take our order because it?s drive thru only. After repeating mentioning we don?t have a car and will gladly wait in the drive thru line she finally gave in begrudgingly. Still nobody came to the voice box so we went up to the window where we had to repeat our order several times and then the gentleman poked fun at the fact that we walked a long distance in the sun and still had us come into the Dunkin to receive our order which they could?ve all done in the first place.

Fast and friendly place for a quick pick-me-up! I decided on two jelly donuts. One for now and the other to share or eat for later. They were out of the popular pumpkin cold brew at noon so I opted for an iced coffee which was suggested by the crew. The best time to get a fresh donut is before 4pm. I'm looking forward to my next visit!