Chili's Grill - Homewood

Service was very slow and most of the tables were empty my order was wrong And when they finally got it right everybody at my table was done eating and ready to go waitress didn?t give us napkins not drink refills the host was clearing tables and alsowant to the back n got my food and didn?t wash his hands I was so disappointed and disgusted the chicken added in the Caesarsalad was just like the chicken in the frozen aisle in the grocery store taste just like it

It was a line the food was good had margaritas and $6 was very very good I recommend that I had the two for 1099 what are three pick for 2.99 the recommendation on that one.

Visit was pleasant. The service from staff was good. Kitchen was a little slow, but they are short staffed so it was well understood. But the most important part is that the food did not disappoint. So if chosing to go to this location just be patient with them they are trying and working hard. It is worth the wait.

Unfortunately the waiter and assistant manager Ed , was really Mischievous where the waiter refused my granddaughter request to acknowledge her birthday and at the table behind Us was her schoolmate who was celebrating his birthday once they was seated the staff from the restaurant sang Happy birthday to him , and We where wandering if it was because of Our Echnic background So the manager indicated he had allowed them to sing Prior to us getting there , that wasn't the case cause We watched the team sing to a guess just before We were seated , after speaking with Ed I was really upset cause he indicated that it wasn't a big deal and he wouldn't allow it to happen to guess in the future they won't be singing anymore.....

I try to give places a chance but the service was HORRIFIC! My food was burnt when it came out as if it had just been sitting under the warmer for a long time. I received my drink that was for my meal at the end. At this point I didn’t even want my food anymore. Like this place has no structure and is obviously ran by someone who has no care in the world. The so called $3 margaritas were watered down. My group even ordered a drink that cost more and it was watered down also. Bathrooms were nasty no toilet tissue in them. Waiter held our drinks under her armpits like I’m just so unimpressed. DISAPPOINTED then after paying the waiter tried to inform the manger that we tried to “dine n dash” after the bill was paid n full