Chili's Grill - Honolulu

My wife and I ordered loaded baked potato soup and it was delicious. They don't always have that soup but when they do it is good. We ordered delivery to a hotel so I bet it even taste better in person. Chili's is always a nice comfort food.

Food was excellent as was the service .but the washrooms were discusting filthy, urine on the floor by the urinal .the sink had mold on the silicone .the taps were rusted .and the washroom smell you could smell them down the hall .the ladies was just asbad. I was amazed Chilis is a huge chain with high standards .someone dropped the ball here.

Used to love Chili's in the 90s. Grew up near the original in Dallas going after every HS Football game. No longer has any of the old items and does not even do chips and salsa free now. No awesome blossom even! Didnt have a greeter/host at the door.The menus are paper, the floor and tables looked dirty, the food portion was small and mediocre, and I waited and looked for anemployee to seat me and finally found someone after I walked through. Too bad. I won't return.

We visited a couple of days ago for a friend's Bday. The food was great but the service substandard. Our main waitress was ok but she was very busy training a new gal who didn't follow instructions. We felt like we were being ignored. We had to get upfor our own napkins. The wait staff need to train and pay more attention to their customers.

Told em when we sat down we had to be somewheres in a hour n a half, but its 20 minutes way , so we got a hour n ten before we gotta go. Girl says no problem, I gotchya, we arent too busy. Ok cool. Then after 50 minutes the appetizers come out, she didnteven come by once between us ordering (which we did right when we sat down, cuz we knew what we wanted n were tryna give emplenty of time) and when the apps come out...so when she brings the apps i say hey not to hassle u but can we get them maincourses to go actually please cuz we gotta bail in like 15 minutes , she says yeah, But then brings em on regular dine in stuffafter 30 more minutes, so i say oh yeah hey remembr we need those to go, can u box em up please, n she says u wanna do ityourself?, im really busy (theres like 10 servers n 6 customers in the place) , I said nah, I dont actually, so she stomps offn has the kitchen staff do it, comes back twice as rude. Then when im tryna drive crosstown thru rush hour traffic n eat thegrub, i find out its barely even cooked. Bruh. Lame