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Feedback gevenPerfect spot for the family to celebrate my mother-in-law on her birthday.
It takes a little while to get your food. But man O man it's so delicious. I highly recommend ??.
We arrived as a party of 4. They were only moderately busy with several empty tables. We were told it would be 10 minutes before we’d be seated. We went to the bar to wait. The bartender was great and provided prompt and professional service. The bar area floor and one of the tables were slick with something that required me to go wash my hands.After 40 minutes of waiting we went to check on our table and three employees walked around, looking this way and that way, trying to communicate between each other but seeming to go in circles without resolution.We were finally seated and got our drinks in a reasonable amount of time. However, it took about 20 minutes to even get our food order placed. Our server, Kassie, was very pleasant despite what appeared to be a short staffed shift. We waited 30 minutes for our food and then Kassie approached to inform us that the appetizer lobster pizza I’d ordered as my entree was unavailable. Apparently the kitchen had just informed her, instead of doing so when the order was placed 30 minutes prior. So I chose another meal. Kassie returned again to inform me that wasn’t available either. I finally ordered the shrimp cocktail so that it could come quickly. They did comp my meal, which we appreciated. Kassie was very apologetic and doing all she could to make it right. We don’t blame her for the wait or lack of food items required for the meals I had ordered.There was a young lady going around and offering to take photos. They offer one free one but more can be purchased if desired. She was very pleasant and accommodating. She did lean way back over the couples table beside us as she took our photo. I felt bad for the couple. She was just trying to get a good shot with not much room to work with due to the way the tables were set up.The food was pretty good. I didn’t hear any complaints. It was just a very long meal that was on the tail end of a long day of travel.I would be very hesitant to give this location another shot.
The service at this restaurant is excellent. The lobster, steak, and shrimp are all tender, fresh, and delicious. It is definitely worth the price we paid. Additionally, the restaurant offers parking reimbursement for customers.
When I stay in Honolulu, I often stay at the Prince Waikiki Hotel in Ala Moana, so I always go to Red Lobster for dinner.Red Lobster is popular among Japanese people and has a stable taste.Both steak and lobster can be enjoyed with red wine.