Buffalo Wild Wings - Horseheads

I have eaten here since the day they were open. I was one of the 100 first customers that got a year of free chicken wings for standing there overnight before their launch. I have eaten here a lot over the years. When they are good, they are great. The best wings around. Saucy, fresh, large portioned, hot, etc. I am very pleased and it leaves me wanting to come back. However, there are equally amount of times they are horrible. Low sauce, not hot, and just doesn't have the high standards of taste. There was one time they tried to pass off a chicken nugget as a boneless chicken wing and I called them out on it. Other times they have had numerous chicken feathers on chicken wings. And the waitress was rude about it. The kitchen should clean them. One is not a big deal. But that many is ridiculous. Everytime I go here and enjoy it I come back to find the bad times. Its like a 50% coin toss on whether you get good or bad. This has persuaded me hundreds of times to not eat there when I wanted to. I literally drive to their parking lot and the unknown of what I'm going to get makes me drive somewhere else. Its really a shame because you just don't know which side of the coin you are going to get and any given time. And when they are good they are amazing. A real shame. 6 stars on a good day, 1 on a bad day.

Customer Svc Issues from the entire staff. Hostess was rude, assumed we wanted to sit the bar. Waitress seemed bothered whenever we requested anything extra, napkins, more salsa, more drinks. We ordered the Kolsch brews that was your special, asked the waitress what three were similar too, she had no response. For a Sunday afternoon the bar was not overly busy, she was not in demand. The wings my son ordered looked awful, lacking sauce and not crispy. The wrap wife ordered was average. The Brisket Burger was surprisingly good. Fries were cold. For a place that is known for chic wings, was disappointed. Too many other options to choose from to have to deal with poor Svc.

This was sincerely a 1-star rating. I and my wife were waiting for a table for over 45 minutes that we said would be 15 minutes. The hostesses were rude. The managers are worthless and stand in a corner. But we went to the bar to wait for our table and met Cara. Absolutely incredible bar tender and honest is not paid enough as it turns a terrible night into a pleasant experience. She saved this restaurant by another star review alone. Thanks to Cara and enjoy your evening and weekend.

The wings crispy and they were just as I liked them. Burger was also very tasty. Beautiful friendly waitress, cold beer and lots of football to see! Great place for a Sunday.

When I went there with my parents it wasn’t too great, we were just standing super awkwardly waiting to be sat which isn’t normal. Usually there’s somebody there to seat you, they didn’t even ask if we wanted a booth or not which was rlly odd too.. The food was great though, service could’ve been better. They didn’t have a lot of staff that day so it could’ve made sense- also my dad asked for no pickles and they messed up his order even though it clearly said no pickles.