Southwater Country Park Cafe - Horsham

The food is absolutely amazing and the staff is friendly! The views are beautiful and the atmosphere is very welcoming. I will definitely return!

We were not very pleased with the service we received today. The staff lacked social skills and the prices for a tub of ice cream were extremely high. A single scoop cost £3. The restaurant is located in a beautiful park.

The park is a lovely place for families..walking and picnics. However the toilet facilities are disgusting. There are separate ladies facilities with showers and baby changing. They are filthy, in poor condition and the walls smeared with excrement. There are other porta cabin toilets that are shared by men and women. I was most concerned to see little girls going into the toilet blocks where adult males, complete strangers were also going. This needs investigating. With so many visitors surely better toilet facilities could be provided? Shame on those responsible

Although the food was delicious, it was disappointing that the customer service was terrible. Three girls were just standing and staring at me while I tried to figure out what I wanted without a menu. I asked for a panini that was advertised on the blackboard outside, but they no longer offered them. The restaurant needs to improve their signage and train their staff better. The place was not very clean or tidy. When I asked if dogs were allowed, I was shut down before I could even finish my sentence. Overall, they need to improve their staff training and offer a refund.

This little cafe is a gem! With a great view of the lake and outside seating, essential these days! I visit regularly with my husband for a walk round the lake followed by a coffee and homemade cake or a hot sausage roll, lots of good things on the menu.... and ice creams for children of all ages! Open all year its a must for a visit, there are interesting activities to watch on the lake kayaking, model yachts etc. while you enjoy the sun on the terrace of the cafe with a bite to eat. There is a play area in the park for the youngsters too and a pushchair accessible path. It's one of our favourite spots for a stroll, and a place to meet up with friends.