Baskin-robbins - Huntersville

Clean, friendly and fast when I visited. The person that took our orders was very polite and attentive. One of the first times, my kids order two scoops of ice cream and what they got looked like a cup full of ice cream. This Baskin-Robbins is also a Dunkin Donuts. I syill believe their coffee beats Starbucks' hands down!

The white worst short girls they take the person's money and give the wrong order

The ice cream is always good but our server walked away to help someone else. And they had no waffle cones.

Been coming here for years and it used to be friendly, fast and consistent. Now every time we come, it appears the employees are being bothered by customers and they appear to be distracted or uninterested. Also, hours say they close at 8pm on Saturdays. Just drove over, arriving at 730pm, lights are off, noone there. Management needs to take a hard look at how they are running this place.

Ordered 2 cakes for a birthday celebration on my wedding day of my dad who passed 5 yrs ago. We got married on his 65th birthday. Ordered online 10 days prior to wedding. Supposed to be ready at 9 am I called at 3 pm day of wedding before sending someone to pick up the cakes and found out they were never made. They couldn't look up my order only the cake person who comes in every couple days could see it. No word from any management after multiple attempts to reach even regional managers. Went to Twitter and the corporate helped contact the franchise to issue eventually issue a refund. Still have yet to actually hear a word from the franchise itself. I would never trust this owner or this business to provide what they say they will when they say they will. This franchise ruined what was going to be a super special moment for my family on my wedding day and they don't have even a sorry to say about it. This owner gives baskin Robbins a horrible reputation and if they were smart they'd cut ties. In the future I'll stick to coldstone.