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Feedback gevenI can only comment on the breakfast as I did not stay at the hotel. The staff were excellent in every way, with friendly and efficient service. Thank you to all the ladies for a great experience.
We went to this restaurant for an 18th birthday party with a group of 32 people. The food was great, but the service was a bit slow. We also visited on a bank holiday Monday and the food was delicious once again, but the service was still slow.
I ordered fish and chips, but was disappointed to find that the batter on the fish was undercooked, soggy, and raw. The chips were thin fries instead of thick cut, and the peas were burnt. For dessert, we ordered the black forest brownie, which was supposed to come with ice cream, but due to delayed service on a quiet afternoon, the ice cream had melted into liquid by the time it arrived. We had to send it back.
The welcome and level of attention from the staff here was excellent. The team were so nice, even on a busy half term. The all you can eat breakfast is still great value at £10.99 per adult and the hot plates were constantly being topped up with newly cooked food.
Fun play zone for the kids Service and food is as you'd expect for a budget friendly chain restaurant Cheap and cheerful for families needing sustenance and somewhere for the kids to burn some energy. Only comment re the play zone charging is it is done on height, not age. Some kids can just go in and play (under supervision from guardian table), younger kids requiring a hovering parent pay same price despite a decrease in overall usage. I