Dunkin' - Huntington

I went to this restaurant to get coffee and witnessed a worker deliberately taking pleasure in purposely getting customers' orders wrong and laughing about it with a coworker. I found this behavior annoying and disturbing, and as a result, I will not be returning to this place. I am questioning how such unprofessional individuals were hired. If I were the owner, I would consider firing all of the current employees. In contrast, the Dunkin' Donuts on Wall St. in Huntington is a clean, professional, and well-managed business.

The restaurant staff here is incredibly disrespectful. They intentionally mess up orders and find it hilarious. One of the coworkers, Katie, thought it was funny to add sugar to a coffee that was specifically ordered without it. This is absolutely disgusting behavior. Where is the management to address this?

I had been having definitiw experiences in this (and everyone) dunkin location hit or miss, but I just got a great, fast, pleasant service and wanted to shout out the one person who holds the counter; the name on my entrance is daleyni. many thanks for a beautiful visit and great latte and donut!

Earlier today, I witnessed a male manager at a restaurant making racial slurs towards a woman who was with her young child. It is deeply troubling that someone in a management position would behave in such a disrespectful manner. The owner of the restaurant must take immediate action and remove this individual from their role. This behavior is completely unacceptable.

I was taking a walk with my son…he is in a stroller, and is about 20 months old. We stopped at Dunkin to get a small cup of coffee and an ice cream cone. The ice cream was very loosely placed on the cone. As soon as my son grabbed it, the scoop of ice cream fell onto the floor. I went to pick it up, but they had no napkins in the dispenser so my my hands were very sticky afterward. There were three younger employees behind the counter who were joking around with each other but not paying attention to what was happening. I asked one of them to give me a replacement cone because the first one had been put on very loosely. I got the second time, but my son was getting very agitated and starting to whine and cry so I was distracted. I paid the bill and left, but thought the bill was a little high. When I checked the receipt later, I realized I’d been charged for two ice cream cones, although the first one had the ice cream placed very loosely on top. You shouldn’t have to pay for two cones if the employee made a mistake on the first one. Was also not happy that it was so hard to get any of the employees attention either. See attached receipt.