Schlotzsky's - Huntsville

Consistently good food and good service. I've been many times and they have never gotten my order wrong.

Had this place once a while ago, thought i'd give it another try while I was in the area. Definitely the best sandwich place i've ever had. The sandwiches come out perfectly warm and crispy.

Ordered online, payed for my food. My wife was nearby so she went to pick it up. She had to pay, and got home with someone else?s order. Called and spoke with a person that evening and he called back. Said GM would either refund or remake the sandwiches. I live out of town so coming back that night was not going to work out. Came back Friday and the man at the register pretty much told me no. I pressed on showed proof of the order, phone calls etc. he went and pulled my receipt off of a bulletin board and called the manager. Then told me I had to bring in my bank statement. The manager said he cancelled out the order and returned the money to my card, but I still have the 50.00+ charge on my credit card, along with the 13.00 they charged my wife. In the end they did redo my sandwiches but not after several minutes of unnecessary arguing. I did not get my 13.00 back for that other food. Not sure what kind of sandwich it was, but it wasn?t something anyone in my house would eat. If you do an online order, better check it when you pick up.

Overall a great experience. Ordered the loaded baked potato soup, and a turkey bacon club sandwich combo with jalapeno chips and a sugar cookie. The soup was some of the best potato soup I have ever had. The sandwich was terrific, although the bread was a tad too crisp. The jalapeno chips were out of this world, and probably some of the best chips I have ever had and so was the cookie. The only negative thing, outside from the crisp bread, was the cherry coke tasted like straight carbonation. Great restaurant and cheap as well

Food tasted good, but was warm at best and definately not hot. Probably the biggest issue was the obvious false advertisement on their menu(see photo). When attempting to order, I was told that the item that I chose, which was plainly on the menu, was not available with that option. "Any item on the menu is supposed to be just that, any item. And this was something printed on the menu; no disclaimers anywhere around. Definately, dissapointing visit.