Dunkin' - Hyattsville

I really wish I didn’t have to write this review but after todays experience I have to. Almost every morning I go to this Dunkin before work for iced coffee and egg and cheese wraps. I never order coffee sweetened but today it was. This usually isn’t a big deal to me but today it was because of the egg and cheese wraps. There was parchment paper melted in with the egg and cheese. Something tasted funny initially but I thought it was because I was recovering from a cold but when I looked down at it I was so disappointed. I went back and showed them both the wraps and drinks. They didn’t apologize, the lady offered to make me a new drink. I said I just want my money back. She went to the back and came out with the cash to give me. Still no apology or complimentary drink/wraps. I don’t think I will be returning there anytime soon. : UPDATE 2/08/2022: The manager Kurnal personally reached out to me about the incident and apologized. Asked me to come back In tomorrow and he will take care of me. He stopped by my work and gave me a dozen donuts. The only reason why I go to this location is because of Kurnal. He always makes sure I am happy and my order is correct. I have changed this review to 5 stars and Will definitely be going back for breakfast everyday!

Is very clean very helpful that help you if you have a question and they have fresh donuts everyday I'll come back to visit again soon

It was my first time at this location and they made my ice coffee just the way I like it