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Feedback gevenThe young lady at the drive-thru cashier seems to have a negative attitude, as if she is annoyed to be working the night shift. After taking your order, she rudely says, "WHAT ELSE?" instead of asking if that will be all. As someone who works in customer service, I believe this is not the proper way to respond to customers. The management should take the necessary steps to remind her of proper service etiquette.
The service at this restaurant is excellent and the staff is friendly. My favorite burger spot always delivers top-notch service and the Grubhub delivery team is perfect. I would rate them 5 stars every time.
I went through the drive-thru and ordered a number eight with no sauce and a plain bacon double cheeseburger. When I got home and opened my bag, I found a number 8 with sauce and a double cheeseburger with no bacon. The two women working were too busy speaking Spanish to each other to pay attention to my order. This has happened every other time I visit this restaurant and I am fed up with it.
I actually like burger king but for some reason, this one is disgusting. Can't stomach the burgers from this one. I drive an extra couple of miles to go to a different burger king and it is much better.They also get the order wrong here about 50% of the time so always check your food before leaving the drive-thru window.
There are no people at the cashier actively. As an result, it creates a long line in the store.