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Feedback gevenFantastic place! Exceptional service by a very nice team (we need to mention Allison she was really awesome). You feel good from the first minute you get into the place. I do not know when but for sure we'll be back.
Hotel is under new ownership. They are updating and it looks so much better than previous photos you may find on the internet. There’s still a ways to go. Beds are extremely “firm”. Individual rooms are decorated with lots of billowing dusty fabrics, and still need a lot of updating. You may be scalded while showering if another guest flushes the toilet or turns on the cold water anywhere in the building. The showers in general need to be addressed. Shower curtains were flimsy plastic that blow around while you shower and stick to you… which is not pleasant especially because they’re mildewed in places. The staff was extremely friendly. Sitting in the lounge and enjoying a drink from the bar was a highlight. The main area of the hotel is very nicely re-done, and staff treat you well. Would visit again as I met the owner and can tell he’s working to improve it.
I stayed at the hotel during the week and found it to be very quiet. The staff were all friendly and helpful. The price was reasonable for this kind of hotel, especially considering it was during the Easter break. I would definitely stay here again, but I would avoid coming during peak season when prices are much higher.
The food at this restaurant is wonderful, especially for Sunday lunch. The service is always top-notch as well. There is a new owner, and I hope they don't make too many changes. The only thing they could improve is the coffee. They should invest in a proper coffee machine instead of the filter coffee that sits on a hot plate. If they made this change and charged for it, I would definitely give them a 5-star rating.
During a recent trip to Scotland, we dined at the Kincraig Castle Hotel to celebrate a birthday. The staff was extremely friendly and welcoming, the menu was fantastic, and the food was delicious. The cocktails were outstanding! I would definitely recommend this restaurant for a wonderful evening out.