Wild Dunes Resort Sweetgrass Inn And Boardwalk Inn Destination By Hyatt

We rented a three-bedroom house that was nice but in need of updates. The food was just average, and you don’t receive a receipt, making it easy to get overcharged. We also rented a cabana for $400, plus a mandatory 20% gratuity and taxes, but we didn’t see a server or attendant until 11:30 AM. Even after they arrived, the service was inconsistent. We were charged over $80 a day in resort fees, yet we didn’t receive any beach towels. I noticed a lot of guests complaining about the lack of towels. The pools were warm and murky, not at all clear. The grounds were quite dirty, with trash scattered everywhere. As a family that travels frequently, this was a real letdown. The highlight of our trip was the shuttle service, as parking at the resort is very limited, so it’s best to call for the shuttle to get around. Or, even better, consider going somewhere else.

I just checked in today for a week-long stay to celebrate our 10th anniversary. Initially, we were placed in a condo that was meant to be high quality, but it turned out to be dirty, outdated, and unsafe. It was quite disappointing and upsetting, to the point where my wife was in tears. Fortunately, our travel agent contacted Sweet Grass, and within an hour, we were moved to a beautiful and immaculate room. Hayden, the manager, went above and beyond to resolve the issues caused by the condo accommodations.

We stayed at Villa on Wild Dunes, and the amenities at the resort were fantastic. While the prices reflect that it's a resort, all the options were wonderful. The pools, family activities, beach access, bars, and restaurants were all excellent. Additionally, there are plenty of nearby activities such as golf, more beaches, and various restaurants and bars.

We had the best time here. I can’t think of anything about this place we didn’t enjoy. Starting with the staff they’re all so nice and helpful. Our room was very clean and the housekeeping staff did a great job keeping it that way. The restaurant’s are very good and the beach and pool were both great! We enjoyed being able to go to the adults only pool for some quiet time. Pool service was available at all times there too! I highly recommend this place!

Tijera was wonderful. We had a room issue when we first checked. Tijera was willing to she what she could do to fix the issue. Tijera made a few calls and solved the issue. What was best was her warm smile the moment I walked up. Very grateful for Tijera.