Eat - Islington

I had a bad experience at this restaurant. The card machine wasn't working and after 5 minutes of trying to fix it, it was still broken. The manager came to the register and started yelling at the staff and even at me. I decided to leave and eat somewhere else, and I will not be returning to this restaurant again.

I have tried several sandwiches, wraps, and hot dishes from this restaurant and have not disliked any of them yet! It is important to mention that they do not offer many vegan options, but they do have plenty of vegetarian options. If you order a matcha, just be aware that they use syrup unless you request otherwise.

When we arrived in the city district, we were looking for a quick meal and decided to come here. There were plenty of fresh sandwiches, soups, and pies to choose from. I was pleasantly surprised to find several options in such a small area, with no Pret in sight.

This branch of EAT gets a lot of traffic, and perhaps therefore they don’t feel that customer service is important; please note, it is. Yesterday I ordered a main without the garnish or the rice (a no dairy, low carb option) and therefore paid full price for half a meal, I wasn’t remotely disgruntled with that at all as it was exactly what I ordered what I didn’t expect was to be openly laughed at by the server. Not once, but twice. I was so offended by the whole episode that I threw my lunch immediately in the bin and walked out. Not what I would expect from a huge chain usually very consistent in speed of service and staff.

Saturday morning breakfast: Coffees were quite good, niece enjoyed her croissant, but my sister and I were disappointed with our bacon egg rolls: barely luke warm egg and rather dry bacon served in a bun with absolutely no relish or garnish I've had far better at McDonalds or a street vendor. Disappointed as have previously eaten well at other Eats. Conclusion: don't go in on a quiet Saturday morning the food has probably been pre cooked and is just waiting on a hot plate until served.