Kathy's Bakery Café - Jacksonville

The owners are very rude! And even tried to charge me extra thinking I wasn’t going to notice once i spoke up about she tried to be slick about it and gave my son a macaroon, they lost a customer.

Rude and expensive. WHY ARE THESE PEOPLE SO BITTER AND SOUR. DAMN THEY ARE RUDE. NEVER GOING BACK.

I have visited this place 2 times, the man with that face and that super annoying character tells you a price and when they charge you they give you another one, they charge very expensive and the service is super bad they don't want to give receipt the sweets are very old in storage I will never go back to this place and I have friends who have gone through this same thing, I understand that we all have problems but not to mistreat the public or scam this, I do not recommend it

The sweets here are delicious, but the service is terrible. I've visited three times, and each time the service has been consistently awful. The woman behind the counter is always rude and unfriendly—customer service clearly isn't her strong suit. Despite the tasty treats, I don’t think I’ll be returning. As a customer, I don't want to keep supporting a business where I'm treated poorly every time I visit.

Kathy’s Kakes are very deliciously moist with a wide variety of flavors always displayed. Many customers raved about the flavor in her cakes.