Kt Pho Asian - Jacksonville

The service at this restaurant was good, however, the food did not meet expectations. The xiao long bao dumplings appeared to be frozen and not freshly made. The egg rolls were also frozen and simply reheated. The fried rice had a microwave-like taste and texture, being clumpy and not properly fried. Overall, I was disappointed in the quality of the food and would rather go to Walmart for a cheaper and potentially better option.

The food at this restaurant is of excellent quality and comes at a great price. The pho I ordered was just as good as what I've had at authentic shops in Canada. All the ingredients were fresh and full of flavor. The atmosphere at the restaurant is pleasant and comfortable, with a vibe similar to a diner with a bar. The waitress was friendly and knew the menu well. I would recommend this place to anyone! It was also very clean, and I must point out that there were no flies buzzing around.

The food at this restaurant is outstanding! Plus, the prices are very reasonable and the portions are generous. The server is always friendly and helpful. My only complaint is that they charge extra for sauce, which I find a bit disappointing. Another Asian restaurant in town provides yum-yum sauce on the table for free. I also wish they were open on Saturdays. However, aside from these minor issues, I highly recommend this place. They offer vegetarian options as well, such as the delicious grilled tofu and vegetable dish and amazing meat-free spring rolls.

I initially gave this place a 1 star review when they first opened, but after revisiting I think it necessary to update my review. They were evidently just trying to figure things out when I first went, because now their food is top-notch. Their hot sour and egg drop soups are the best in Calhoun County and the service it wonderful. 10/10 recommend!

Completely disgusting. Incompetent ‘management’ with no desire to resolve the error. We are new to the area and we’re enjoying ice cream nearby at Scoop DeJour (which was amazing) and thought it would be good to get acquainted with this restaurant on the square. Huge mistake. We wouldn’t recommend to a dog.. We ordered take out and picked up in the drive through window they offer. They were pleasant at pickup but notified us they didn’t have enough tea to make our paid for and ordered Thai tea so they made us two partial teas. I let thay slide. End of night. Not the biggest deal but weird. When we got home we saw a huge black fly pressed into the crack of the container the Pad Thai that we ordered was in and didn’t even open or eat anything we ordered. They had already closed for the evening and we saw they were closed next day. I called the following Monday and left my info. It has been two weeks with no follow up. So I called back today and as I was explaining the woman who was talking over me hung up on me. I called back and another one answered. Once explaining her debate was that I didn’t take a picture. Zero accountability or desire to resolve. She continued to compare my lack of evidence by not having taken a picture as the issue to the point where she asked me to leave a poor review. This is completely bananas to me. She also said she has no access to their system to identify my purchase. She compared repeatedly while talking over me that if a person through out a shirt and tried to return it it would be illogical as if I was to hold food for two weeks from such an unsanitary environment. As a business owner, knowing that there is such little effort to solve for the customer and debate the validity of a claim of an insect being in their food which she acknowledged happens from time to time, is going to drive this business to the ground. The money wasn’t really the concern so much as making it right. I will certainly spread the word beyond this platform but I hope everyone reads this before bothering with this dive.