Smoke BBQ Pit - Jamaica

There has been a decline in service/staff, I do see a lot of new faces. Staff needs to be more social, and attentive they forget basic things like silverware, checking to see if you need anything... Also the staff needs to be more mindful! They walk aroundrubbing their nose(two staff I noticed doing this) Thank Goodness neither was attending to me.

1st time here, I ordered the pulled pork sandwich, the food came out with a squashed bun I sent it back to have a completely flatted bun sent back to me. Food was mediocre at best the salt shakers etc were oily. Staff were unprofessional made mefeel uncomfortable. Very unprofessional nevermind unpleasant. The shorter Jamaican gentleman who was my server was the onlydecent thing about the experience. But I will definitely not be returning. If I could give a negative 10 I would!!!

We came by because our bnb host recommended the place. Amazing food, smoked beef brisket was outstanding ????. Portion was more than enough, atmosphere was relax and calm, service very attentive. Come if you ever be around of Queens. Extremely recommended.

I was invited to go to attend comedy night. There was a $15.00 cover and a two drink or food requirement. A nice mix of mature folks there to eat and laugh. About 7 comedians took over the mic to perform while we dined on bar b que and fries. I got thepulled chicken sandwich which came with fries and coleslaw. The food was decent, nice and hot when it arrived. You just haveto get the attention of the waiter as he navigates the room. This joint is located in the heart of Southeast Queens. I had agood time.

I have loved this place ever since I moved to the area some 10 years ago. The food is excellent, but the service has dropped remarkably since the new owners took over. Sometimes you are seated at a table and have to wait up to 30 minutes for wait staffto take your order. Within the last two months I noticed something that is very disturbing. My order was listed on the menu theygave me at $26, however the bill rang up as $28 and my drink was also $2 more than what was on the menu. The first time I saw itI was told that the menus haven't been updated as yet. I pointed that they cannot advertise one price and charge another. Theserver gave me a discount to reflect the menu price. I went back recently and the same situation still exist, this time theserver is telling me that only the manager can make a change and he was not present. The server suggested that I not give a tipas an alternative. I truly didn't want to punish the server, but this shows that the management of this establishment is takingadvantage of unsuspecting customers who would not pay attention to this. I don't have a problem paying an increase, but to do itlike this is truly highway robbery, and cheating both customers and workers. Fix this and fix it now!!