Feedback
Feedback gevenThe service was terrible. It took us an hour and a half to get our food and when it came it was all congealed, cold and nasty. We went up to the cashier several times to check in during the wait and asked for them to bring the food individually out when it was ready. They did not and our order was completely botched. When I talked to the manager he had no compassion, did not say sorry and give me only part of my money back I really would have just liked an acknowledgement about how bad their service was and an apology. Their food was also not that good to start!
The pizza is like a frozen pizza.. The only place open within miles so you actually don't have a choice.
Located in the Jay Hotel area (with the waterpark), Mountain Dicks' Pizza is a bit hidden away inside the hotel (just follow the signs). It's fairly cozy inside with a few tables. Prices seemed reasonable when I visited the resort the cashier even told us that getting a small half and half (half cheese, half pepperoni) was more cost effective than buying 3 slices for our group of three. So we did just that and the pizza tasted fine typical cheese and pepperoni pizza, albeit a bit saltier than expected. We swung by after 6pm on a Saturday night and it was pretty busy but we got our pizza within 10 minutes of ordering.
After shredding the slopes of Jay Peak for 3 days, going to the water park, lacking sleep and only eating a combination of pasta, instant noodles, canned fish and canned mystery meats for that duration, my friend and I were desperately craving real food. What better food to satisfy our appetites than pizza? Meat Lovers Pizza $18.50) came with ham, pepperoni, sausage, and bacon. We ordered it with extra sauce. This was extremely satisfying as it came out blazing hot from the oven and onto our table. Had to wait a few minutes before taking my first bite so that I didn't burn the top of my mouth). This pie was fully loaded with an abundance of all meats and cheese as my friend and I couldn't even finish the extra meat and cheese that fell off our pizza as we pulled it apart. Had to get a spoon to scoop the toppings that fell off and into our mouths. Pitcher of Pepsi $5) Definitely needed a pitcher of Pepsi to wash down all that sodium. *NOTE TO BUSINESS OWNER OF MOUNTAIN DICK'S PIZZA* 1) We noticed soft drinks could be purchased by the pitcher and when we asked if we could buy draught beer by the pitcher, we were turned down. Beer by the pitcher should be added to the menu. 2) We wanted to order pizza from you one night but you don't deliver outside of Jay Peak Hotel. I was staying at the Golf Cottages which is literally a 2 minute drive from the restaurant. Also, you should try to open later than 10 pm on the weekends as there is no other pizza place nearby. Please take these points into consideration as I believe it would help improve the business, thanks. Took 1 star off due to the reason's above.
Pizza is carnival quality at best. Tasted worst than a frozen pizza. We felt gross after eating it. This is nothing compared to the atmosphere created by the wait staff. At 8:30 the staff started putting the chairs up on top of the tables in order to vacuum, and started vacuuming even though there were people still eating all around and the closing time was not until 9 pm. Other small things were noticed as well. The salt and pepper shakers had not been filled in weeks, condiment bottles dirty, everything looked dirty. This placed looked to be run by kids who do not care about the place. If I am staying at an expensive resort I would expect better quality of their onsite establishments.