Shanghai Best - Jersey City

No idea why there are so many negative reviews. Food is great, affordable, fast. Soup dumplings are great, noodles mapo tofu are great. 20% tip applied to bills is not a ridiculous ask, if you don't already tip this amount as a baseline when you go out to eat, you shouldn't go out to eat. Great place.

This restaurant charged 20% tips to your bill mandatorily which is making me and my friend very uncomfortable. And honestly they didn’t provide much service except serving you a cup of water and bringing the dishes to your table. I’d like to give restaurant more support in these difficult days but definitely not to encourage this way.

Terrible service. They gave us the wrong drinks and not all of our food. Don’t even bother eating here.

这是我去过的最糟糕的餐馆，没有之一！慎重以防黑店This is the worst worst worst restaurant I have been to. After today’s experience, I begin to read the reviews before going to a restaurant.Today is Saturday and I want to have a nice lunch. I chose this restaurant just because it’s close and I am slightly bored with Chef Tan (which is the best Chinese food in New Port . When I got in, several tables were not cleaned. I saw flies! I told them to clean them because the dirty tables are close to mine. I ordered buns, noodles and soups. Surprisingly they used cheap plastic plates to put them! The chicken soup is even not hot (only slightly warm. They might just use the micro oven to heat it for a short time . And I am forced to give 20% tip! (I didn’t finish the soup. Actually when I was on the way home, I felt uncomfortable at my stomach. What a terrible experience!I argued with them how could you mandate 20% tip for such awful service. Why the soup is only warm? (The owner of the restaurant said I could have told him and he can heat the soup. This is ridiculous. The soup should be made not heated. I argued with them for 10 mins and because they wanted to do business with other dining in customers, they changed the bill to remove the tip and one soup.They clearly don’t care about google reviews. There are so many one star reviews in google reviews but do they want to improve it? They don’t care about customers, do you think they can make good food?

In all honesty I had googled best dumplings in Jersey City and this was one of the restaurants that were close by and seemed to have what I craved... however I was not pleased with my order... The soup was plain.. and the pepper steak with white rice was okay.. the chicken with broccoli was nothing out of the ordinary ... The dumplings had a strange taste and did not bring any dipping sauce... The best part of the whole 35$ meal was the 4$ watermelon ice juice ... however I wasn 't impressed nor did I feel satisfied.. they are also a bit pricey.. and was a bit disappointed at the fact that I couldn 't combine my orders with vegetable fried rice..