Captain D's - Jonesboro

I had a pleasant experience after not visiting this restaurant for many years. I have been coming here for over a decade. The shrimp was already cooked, but everything else was quite fresh. The service was good.

The experience was decent, I arrived as soon as they opened and the food was good except for the fact that it wasn't as hot and fresh as expected.

Most fast food restaurant are good enough to keep their customers coming back. Captain D's is a prime example. Unfortunately, it's the staff that makes a world of difference in the quality. From the cooking quality, service quality even down to the preparation of a customer meal. With that said, today the quality in preparing my food fell very short to disbelief. I have attached a picture of my side of broccoli...untouched other than the person who prepared it. Unfortunately, again there will be what the restaurant will consider a valid reason for their mistake Oh, there is a shortage, or under staff and expect the customer to understand. It's Captain D's, I come back because it's always good tasting food to me. Just disappointed with my meal today.

The absolute worst food I've ever received from a Captain D's. Everything was hard tasted like it had been sitting under a heat lamp since yesterday. The inside of the potato was brown wouldn't even mush up to mix in butter. Okra was hard as a rock. Fish was hard, tiny, covered in a black dusting(might want to change out your grease from time to time). Absolutely disgusting a waste of money!!!

Usually this is my go to captain Ds but my last visit was awful i specifically asked for a large ice water but they gave me no ice. I tried to give them the BOTD and say maybe they didn't have any, but then i shake my sister's cup and she has ice in hers. I grew annoyed but still said brushed it off and prepared to eat. I ordered a 3 piece dinner and a 4 piece dinner these people only gave me 4 little tartar sauces on top of me having fries and extra hushpuppies as sides on these two dinners. So my sister went in and asked for more sauce once we finally got to eat my first piece of fish tasted fishy so i drop that piece and try another this one was fine and the rest of my food was fine but the service, that fishy fish, and them not putting ice in my cup.... this is why I eat at home.