Chipotle Mexican Grill - Jonesboro

I have no words for how disappointed I am after that experience. The woman that was at the beginning of the line scooping proteins was great. However, once you move down the line, the next woman had no clue what she was doing. She way overloaded my boyfriends burrito with sour cream to the point where she could not roll it and made a complete mess. She continued to roll the burrito with the aluminum foil and got the sour cream and sauce all over the outside of thewrapped burrito. She started our order with the sauces from the previous burrito all over her gloves. She kept touching a marker with her gloves, succeeding in getting the mess everywhere. Her shirt was half way up her back. I actuallyasked to have my burrito wrapped twice because she didn?t wrap my entire burrito with the foil. I still ended up with a half wrapped burrito with the insides falling all over the place. Nearly impossible to eat. While I was waiting to paythere was a female manager with a dark, short ponytail eating chips barehanded out of a chip container. Maybe if she was focused on training, I would have a half-edible burrito.

When I lived in Arizona I ate Chipotle all the time, so we decided to go just after lunch to check them out. We ordered two bowls, two drinks and a large cheese chips. $42!!! The food? Horrible! Mine had brown rice that should have just been called uncooked rice, very little steak, almost no black beans because ?there?s nobody back there cooking them?, meanwhile there?s 8 employees watching a video in the lobby (I?m sure one was the manager who should know how to cook). Totop it all off, that large chips and queso was laughable! The half-a-bag of chips were so old they were inedible! Needless to say we are extremely disappointed and will not be wasting our money there again!

Edit today i ordered a steak quesadilla and it was good. The steak tasted fresh not old like last time. The salsa tasted fresh and so did the guacamole and the sour cream. Spouse loves Chipotle. Ordered a burrito and a steak quesadilla, the steak in the quesadilla had a peculiar taste. Spouse said there was not much meat in the burrito, that it was mostly rice. See if you can pick out the protein in the burrito in the picture. I do like that you can order online or throughthe app and go through the ChipotLane pick-up window and get your order. I have to agree with the other reviewers who said that they do offer more generous protein fillings in their other stores around the US.