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Feedback gevenWorst Hilton I’ve ever stayed at!!! Wanted to charge $9.00 for the same food they serve for free at the super 8 because their chef didn’t come in. Trim around bottom of wall fell off when my door shut!! Worst experience ever at a Hilton!!! Highly disappointed and definitely wouldn’t recommend them!!
I 'm currently at the hotel and am disgusted by it. It is definitely not worth even half the amount of money that I 'm paying for two rooms here. It is dirty and it 's not in a dusty kind of way, but is more of a gross kind of way. Bathtub is moldy, rust is every where, the microwave is busted, the door is covered in some kind of fluid, and stains abound. Additionally, there are light bulbs missing in both the bathroom and the room. Despite my repeated calls to the front desk (and their empty promises), nobody ever bothered to bring up some bulbs. I don 't understand how so many good reviews exist for this hotel. Did we happen to on the crappy rooms lottery? For anyone looking for a room tip, here 's one: drive to Birmingham. I highly doubt you could do worse there.
This is the second stay at this HGI. I am a Diamond member and use Hilton as my number one brand. This hotel does not represent the brand well at all. First in July 2023 the shower did not drain. Ended shower in calf deep water. Reported and got a shoulder shrug. Tried another stay in September. After this stay I will not be back. 1. Puddle in front of refrigerator. 2. 1/6 roll of toilet paper, no extra rolls. 3. Shower dispenser torn off of the wall. 4. Light bill out in bathroom. 5. Extensive rust in bathroom. 6. Two coffee cups and no coffee. See pictures below.
This was a great stay. The hotel is clean and located in an area where there is a lot to choose from. It is also just minutes away from the downtown and historic area. The staff was kind and the stay met our short stay needs. Thank you greatly for your service.
Our construction crew stayed here for a Saturday night. Very friendly check in hostess. Nice, clean rooms. The big negative during this stay was no hot breakfast served until 8 am. Definitely a poor way to start the day. Waffle House, here come...