Taco Bell - Kalamazoo

The food is decent if you're okay with not modifying your order. However, if you're not a fan of sour cream, be prepared for it because they’re unlikely to accommodate changes. If you want to substitute an ingredient, good luck—every time I've eaten there, they've never gotten my order correct.

I would not recommend this restaurant at all. The other day, I had to wait 45 minutes to place an order with four others who were also left without their food. The service was awful. I’ve worked in a similar establishment before, and I have never encountered such poor service. Additionally, the staff seemed disorganized and unprofessional. It was a terrible experience, and I won’t be returning.

I experienced a long wait and received the wrong order for one of my items. It would be better to just go to another Taco Bell.

The best I've had for ever since! we didn't have to wait long for service, and our order came out quickly. the staff was very friendly and friendly. it was obvious that the careful had been taken to make the food tasty (instead of just sitting together quickly). keep it on taco bell and we will run a little more for the limit!

This is the closest Taco Bell to us, but it's easily the worst in Kalamazoo. You can wait upwards of 45 minutes in line, even if there's only a small queue. The setup of the drive-through forces you to stay in line once you've entered—I've seen people get MAD over being trapped in the queue even though they wanted to leave minutes ago. The staff is frequently rude and there's always a mistake in our order, but it's almost understandable given that the restaurant is woefully understaffed.Avoid this restaurant at all costs unless you're in dire need of some Taco Bell and you're unable to go to one of the others in town. They really need new management and better benefits to keep employees committed.