Papa Johns Pizza

I have been ordering from PJ for over 10 years but last night ordered a pizza as usual, but for the first time I tried to have it deliver to a Hotel. The pizza was never delivered to the Hotel, the hotel checked the cameras and the driver never showed. Hmmm, yet they charge my card for the full amount. I called the driver and he insisted that the pizza was deliver to someone in a hotel. Yet, I never had my dinner. I demand a full refund. I've been trying to call the store #4421 and no one answers the phone. It's upsetting. I guess next step is to call my CC company and dispute the charge and I will probably never order from you guys again. Unreal.

Ordered 2 XL pizzas and both were folded and smashed. Called to speak with the manager. He did offer to resend two new pizza and give back the last 2.

Idk if it was the delivery drivers pizza bag or the boxes been sitting their for months but we opened up pur box yesterday and oh boy where we surprised spider webs and a spider dead inside and my pizza their too. We asked to get it re made and they sent new ones I opened up my box and a live bug came out walking never again ordering from their tht was the worst experience I had and it's expensive.

They guy who served us was very kind and food was incredible.

Served us undercooked pizza. Gave us free pizza credit. When I tried to retrieve it they asked what toppings, I said the works pizza and we got a plain cheese.