Subway - Kalkbaai iNingizimu Afrika

This restaurant is typically great, but be cautious about the employees while they prepare your sandwich. I witnessed one worker take money from a customer (who addressed him by his first name) and head to the back instead of going to the register. Regardless of the reason, it was off-putting to see him handling cash and then immediately return to making sandwiches without changing his gloves. Everything else deserves a 5-star rating, but that experience was really unappetizing.

I ordered a sweet onion steak teriyaki sub, but what I received was a sandwich filled with the most unappetizing mechanically separated chicken parts.

I ordered two roast beef footlongs as part of a buy one get one free deal, but they were out of olives and American cheese, which was disappointing. When I reached the register, I had to repeatedly inform the associate that she kept giving me the wrong total. At first, she said it was $23, then $15, even though I hadn’t added anything extra. After the fourth attempt, she finally managed to give me the correct amount. I had a problem with Subway at the beginning of the pandemic, and this was my first visit in over two years. Unfortunately, I won’t be returning. The sandwich fillings should match the type of bread used. Come on, Subway, you can do better!

The customer service was excellent; I was warmly greeted as soon as I walked in. The cashier was friendly and seemed honest, and I wish I had caught her name. However, I was disappointed with the food: the cheese looked old, there was frost on the pickles, and one side of the cucumber looked unappealing, along with some less-than-fresh tomatoes. This was all surprising, especially considering it was only noon. I'll update my review if I decide to return, but that seems unlikely. I ordered a tuna footlong and a six-inch ham and cheese. The sandwiches tasted fine, and my son enjoyed the ham and cheese.

I really love this location; it always appears clean. It's definitely not your typical Subway. The atmosphere is great, and everyone greeted me as I walked in. I'll definitely be coming back. The vegetables and bread look and taste fresh.