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Feedback gevenThe Kitchen for Exploring Foods catered our wedding, and gave us a 4-star experience from start to finish!We worked with their sales manager, Amy, at the start, and she helped us understand the menu possibilities as well as rentals required for our backyard wedding. Amy was very easy to work with throughout the process.Trey was our ever manager. He was clearly very competent, having managed hundreds of events, and was very willing to be flexible with the menu items. He even designed a cheese crudité table centerpiece when we fell in love with one that we saw on Instagram.The food was absolutely amazing, and the presentation on the farm tables exceeded our expectations! We'd also like to offer special thanks to Patricia, who took care of us and our parents. She really made us feel like royalty, and ensured that we were never left hungry during the hustle and bustle of the reception.
I can’t believe that a professional business treats their customers like this! I had event scheduled with them on a Saturday and called them the Monday prior to finalize the menu. After calling 2 times and leaving voicemails, a woman finally called me back that evening to gather more information. She said that she would pass my information on to the sales team and they would get back to me right away. On Tuesday morning I called them at 11:30, 2:00pm 4:30pm before I realized they weren’t going to return my call. I then found a contact name and email address for a woman by the name of Carly D. I went ahead and sent her an email and received a message back right away saying that the person I am trying to reach is not accepting emails at this this time. It is now Wednesday night and they never did return my call. I had to scramble to try to find another caterer for our event. Horrible customer service! I told our event coordinator and she is removing them off of the preferred vendor list. They never returned her emails and calls either! The worst customer service!
We have hired The Kitchen for private dinner parties, holiday parties, fundraisers, and most recently for an art gallery opening. From the coordination team to the delivery staff, they are always beautifully professional and on their game. And their food is delicious. Whether it's just appetizers or a full dinner, their menus are creative and they handle all special requests with skill and care. I highly recommend them for any event, large or small. (Their Gourmet To Go is a great option as well.
I am posting this review as someone who dined on their excellent offerings this past Friday. So the picture may not be complete as I didn't have a chance to deal with the aspects of ordering and customer service. As far as my wife and I are concerned, this is as good as it's going to get with regard to the quality of catered food. I had the good fortune of enjoying this establishment's food twice (our office ordered from them last year at the same time for the annual holiday party . The appetizer menu (hors d'oeuvres circulated by servers included short rib sliders, beef tartar, and sashimi ahi tuna. The main course menu included a arugula salad with light dresing, various grilled vegetables in olive oil (some tubers, peppers, squashes , seared salmon, pot roasted short rib, and dinner rolls. Everything was impressive. We could not resist going for multiple rounds on the sashimi hors d'oeuvres. The proteins on the main course were top notch with beef that literally falls apart on your fork tender. It's impressive how the beef could be cooked so tender and not be pink. The salmon with a wine sauce was perfect as well. Vegetables were excellent with no annoying signs of excessive grilling marks. I am already looking forward to next year (if we order again! .
Ordered for a holiday gathering on the last day to order. The ordering was easy as long as you have listed your order per their menu. The pick-up was easy, had help loading the pre-packaged food and packaging was well organized. Food was prepared per the instructions given, easy thing to do, and all of them were good. My guests end up thinking we made the food and said the food were delicious.