Pizza Factory - Kamiah

The kids appeared slightly irritated that we arrived just before closing time.

A young man with short black hair then mentioned that my order was actually sitting on the table, which was ridiculous because it seemed like the staff wasn’t even aware of it. As I left, this young man brought my order out to me. However, just as I was about to drive away, the employee who had laughed at me (a short person wearing a yellow ball cap) had the audacity to flip me off. This is certainly not how customer service should be handled. I will be sharing this story daily until it is properly addressed.

This restaurant offers good food, but it's overpriced for what you get. It's not an ideal spot for feeding a large group unless you're willing to spend a lot.

Should have never changed your hrs. I order 3+ times a week and usually around 9- 930. If anything you guys should have stoped taking orders at 9.

Food- The pizza we eventually got was pretty good. I may have given it 5 stars if it hadn't been cut so horribly wrong. I think they started out cutting it into squares then change to wedges.Service- I have gotten pizza delivery in the past, but that's not an option any more and simply too complicated to fix online. I tried to order online and it wasn't worth the hassle. We went there to place an order in person to go. We were told 25-30 minutes. After much delay we deduced that they were having trouble with their ovens. It took well over an hour for us to get the food in our hands.Atmosphere- The two young workers seemed quite overwhelmed and the SUPER grumpy owner was there berating them loudly, talking about how much their food sucks and how his employees were lousy. They, the employees, were clearly set up to fail with faulty equipment and poor procedures. It wasn't just awkward it was unacceptable and I hope the owner loses the business to someone who treats people better.