Costco Wholesale - Katy

The customer service here is truly exceptional! We were looking to buy a 75-inch Samsung, but the representative introduced us to a much better option at the same price. He also explained that with the state guarantee and the cost-credit card, we would have a total of 7 years of coverage! Plus, we’ll receive a $950 reward check, which means we essentially get the TV for free!

The gas is of excellent quality, but there's usually a line. It's always busy, yet I never had to wait more than 15 minutes at checkout. There are plenty of food and product choices, making it a great spot for families. The gift card packages are a good deal, as $25 can lead to significant savings. The customer service is fantastic, and their return policy is very accommodating. The liquor store also has a wide selection in addition to what the main store offers.

It's Costco. It offers the same consistency and reliability as any other Costco you've visited in Houston. The parking lot was crowded, but eventually, we found a spot. I wasn't fortunate enough to find a place at the end of the last row. Inside, everything was organized just as expected. They appeared to be well-stocked and had everything we needed. The hot food area wasn't as busy as at other Costcos, which was a pleasant surprise. We grabbed a hot dog, and it met our expectations.

Costco is quite funny, but you can find better prices for many things. We need to be really careful because some things can actually be more expensive than you actually buy more of them at the same time than pay more. But other things are pretty good compared to other places. Make sure you compare prices first.

A very typical setup for a Costco, they do carry quality products and have a better product option than the competing Sam's club servicing the same areas around greater Katy. This place also has a tire center, they fix tire leak for free. This location does not have any tire air pump station, although I saw several others with tire air pump stations. There is a propane gas refilling station at this location with attendant. This Costco is super busy, most of the time it's difficult to find parking. Also, during weekends, Grand parkway gets backed up from Katy, which is why I started avoiding this Costco. The Sam's club is closer to our neighborhood which is not as busy, so we use the Sam's club when we need something quick, but we like the cleanliness and organization of Costco better.