Sonic Drive-in - Katy

This location was great when they first opened. Now, not so much. The last few times we have gone through with a mobile order of just 2 drinks it took over 5 mins. 4 kids goofing off asking us 3 times if we had the mobile order. Brought us a footlong and fries, not ours. All the while our drinks are sitting by the window (we can see them). Today...same, bunch of kids and it took 4 of them to realize our order was the two drinks sitting there. Then couldn't tell us which one had vanilla added. Really? I've basically done the hard part...placed the order and paid online. Ridiculous.

Honestly this place was good when it first opened but I've been there a few times within the last 6 months or so and the food just sucks. Today I got these onion rings with horrible taste and clearly burned. Not going back anytime soon.

Spent 20 mins in drive thru line. Clearly something was wrong with their system.

My wife and I frequent this specific Sonic every morning. Ms. Rose is a pleasure to talk to and a delightful to see with every visit. Stopped by for a late Lunch. The drinks were perfect but I wish I could say the same for the popcorn chicken. We use the app to order as we get close to the establishment. The first red flag should have been the speed at which our “fresh order” of popcorn chicken was ready. They were cold and dry with the consistency of cardboard. Terrible. We’ll avoid this location after mid-morning from now on.

Second time in a row we order blast and they put nothing in them, plain icecream. Time before that didn't give us half of our food. Kids that work here don't care and obviously managment needs some training in training! Ridiculous to say the least.