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Feedback gevenIf cashless payment is made, employees should also be able to handle the technology. Our payment process, three invoices at four guests, took almost 30 minutes! I'm sorry, but I'm sure you'll have a tip. And destroys any communication and interaction between guest and employee when only technology is solidified and ribbed. Beer and burger solid, but not a crunch. Portion of wild bolognese for -20€ too small. Person has not been fed. For a beer garden visit, I might be able to re-enter, otherwise the way from Frankfurt is not really worthwhile.
Service very mixed: reception super ! helpful, engaged, the young man did more than expected and enthusiastic. In the afternoon on arrival we drank a fast coffee at four times, as we waited for arriving friends and sat for half an hour at a table that was reserved/ two hours later. We were rather unfriendly then addressed by an operation. The sound was incredibly rude, snippy and disrespectful. Thank God, in the evening, during our actual reservation for six people, the employees we serve have torn out again. That was the service we have known and appreciated for years. It is a pity how an employee, a first impression for our guests) could negatively influence.
We came with a big group. The service was very well prepared and organized so that a part of the group returns to the airport on time. The staff was very friendly and attentive.
Service forces unfortunately largely unmotivated and uncoordinated in space. Empty drinks are not noticed and eye contact is not revoked. Food is very good, but the prices are slightly covered.
We were very surprised to find such a great restaurant in this area. Nice service and delicious food. Very recommended.