Starbucks - Kent County

The manager take our order sha was using white shirt short sleeve , we asked for extra vanilla and she told us how much vanilla we wants and we told her put the extra normal! and he answers us “this is not dunkin donuts!!! How much vanilla are you going to want! very very aggressive early in the

I wish I could give zero star to this Starbucks location. I have never received such a bad customer service like this before at Starbucks like ever! With how they over-charged for the ice coffee that I ordered and refused to follow what I requested to put on my ice coffee is insane. My usual order is 4 shots of espresso in a venti cup over ice 2 pumps of hazelnuts and add oat milk. I traveled for works a lot across New England, and I went to many Starbucks. I never got charged for about almost $8 for a cup of ice coffee from any Starbucks I went to with my usual order. The barista didn’t care. She worked there to collect hours wages and leave I get it… But for what I ordered, I usually paid $5.02 or some locations would charge me somewhere under $6, which I can show you the history of my orders and receipts. So I canceled the order, which she didn’t care anyways, and I will never come back to this Starbucks again. Don’t come here if you will pay for $8 cup of coffee but got treated like you came to get free coffee.

Don't bother trying to get sugar cookie latte from here they're often out and they're out of a lot of other things also.

Hey Starbucks management, you have to teach your crew how to work the register, they don’t know how to charge people the right way I get a customize Matcha, iced, (just Matcha and water), and I get charge a full price, your people around the country have no idea how to do it!!!,and I get charged full price. Very embarrassing . Your an icon , That’s why you’re in business for,to make ? not to cheat. Learn your people how to deal with your register it’s a must. !!!! ??

Great group of workers pulling together to get the job done right.They could probably use more help, but they written hard to get your order perfect.